by Yvette Erasmus | Jan 23, 2018 | Compassion, Courage, Empathy, Empowerment
As I was helping two people work through a conflict a few weeks ago, one of them turned to me and snapped,“So basically you’re accusing me of being abusive?”I took a deep breath.“OK. Let’s slow down … first, am I understanding what you are telling me... by Yvette Erasmus | Sep 12, 2017 | Communication, Courage, Empowerment, NVC
When I get triggered by something, I often find myself reacting defensively by blaming, judging and avoiding the person or conversation.I get all reactive and evasive.When my instincts are to fight, or flee or freeze up, it can be hard to stay relational,...