by Yvette Erasmus | Jun 7, 2016 | Communication, Empathy, Empowerment, Connection, Compassion, Dialogue
When I used to hear things like: “Don’t take this personally, but …” or “I am not trying to criticize you, but …” my hackles would rise in preparation. My loyal defenses would kick in (we all know whatever follows that “but” is not going to be good) and I would...